It is critical that you report all accidents to the police, regardless of fault or circumstances. Make sure to get the other party’s driver license number and the other party’s insurance information including: name, telephone number, policy number, vehicle information (year, make and model), and effective and expiration date of policy. Record the officer's name, police department and police report number as well as any witnesses and/or injured persons contact information. Please include all other pertinent information that could be helpful in the handling of your claim, and any claim being made against you.
The foregoing is only for general information purposes. You should refer to your policy language for a more specific description of your duties after an accident.
The quickest way to report a claim is to call the telephone numbers listed below.
» If your policy starts with the Prefix AFI or AFQ
Links Select Claims (AssuranceAmerica)
P.O. Box 723128
Atlanta, GA 31139-0128
Toll Free Phone: 888-580-8134
Toll Free Fax: 888-579-8801
Hours of operation are Monday through Friday 8:00am to 7:00pm (Eastern Standard Time) and Saturday 10:00am to 2:00pm (Eastern Standard Time). Claims may be reported outside of this time by leaving a message at the number listed above, and a claims representative will return your call during normal business hours.
» If your policy starts with the Prefix DFI or DFQ
Links Premier Claims (Direct General)
5905 Hampton Oaks Parkway
Tampa, FL 33610
Toll Free Phone: 800-403-1077
Fax: 813-663-9550
Hours of operation are Monday through Friday 8:00am to 5:00pm (Eastern Standard Time).
The foregoing is only for general information purposes. You should refer to your policy language for a more specific description of your duties after an accident.
The quickest way to report a claim is to call the telephone numbers listed below.
» If your policy starts with the Prefix AFI or AFQ
Links Select Claims (AssuranceAmerica)
P.O. Box 723128
Atlanta, GA 31139-0128
Toll Free Phone: 888-580-8134
Toll Free Fax: 888-579-8801
Hours of operation are Monday through Friday 8:00am to 7:00pm (Eastern Standard Time) and Saturday 10:00am to 2:00pm (Eastern Standard Time). Claims may be reported outside of this time by leaving a message at the number listed above, and a claims representative will return your call during normal business hours.
» If your policy starts with the Prefix DFI or DFQ
Links Premier Claims (Direct General)
5905 Hampton Oaks Parkway
Tampa, FL 33610
Toll Free Phone: 800-403-1077
Fax: 813-663-9550
Hours of operation are Monday through Friday 8:00am to 5:00pm (Eastern Standard Time).

